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24/7 AI Receptionist

The AI Receptionist who handles client bookings 24/7.

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Engage agent
"I never miss a call to your business. I answer every time and convert every call into an appointment by answering questions, booking services and following back on missed opportunities till they book."
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    Human-like conversational AI Agent
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    Books the appointment, instantly
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    Brings back drop-off calls as bookings
hire Front desk agent
Polygon
I never miss a call to your business. I answer every time, find out exactly what your caller needs, and gather details while creating intelligent next-step tasks to help them.
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    Answers every call
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    Captures every request
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    No breaks or sick-days
hire Front desk agent
Polygon

YOU'RE LOSING 100S OF CLIENTS TO MISSED CALLS AND FOLLOW-BACKS

Beauty brands lose $1000s in missed appointments, because no one answered the right calls on time, or followed up with leads who were still indecisive.

Calls, bookings, reminders, follow-ups—your staff cannot handle it at once.
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Front Desk Agent turns leads into bookings like a pro
Zoca in the real world

TAKE ZOCA FOR A SPIN

Here's a real conversation between a client and Zoca, acting as the perfect AI Receptionist.
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Front desk agent avatar audio
https://cdn.prod.website-files.com/69cea4ea6ea84b7c2ae47fe9/69f8dc108647ab74fdb1c87f_Frontdesk.mp3
Listen to a real conversation between the Front Desk Agent and your callers.
The front desk agent who

handles every call, every detail, and every request 24/7.

Front Desk Agent handles every inbound call so no lead, change request, or urgent client ever hits a voicemail.
answers every call and text Instantly
Front Desk Agent picks up the instant your phone buzzes, whether you're with a client, after hours, or away for the weekend. Every caller gets a real conversation, instantly.
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    24/7 Availability
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    Custom Agent Name
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    Picks Up in Seconds
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    Auto-Updated on GBP and Website
Answers every single inbound call
8 types
Of intelligent tasks and actions that the Front Desk Agent can do
Captures complete intent and details
100% of calls captured
with a full transcript, recording, and prioritized task created every time.
Outbound follow-up, fully automatic
When a lead inquires but doesn't book, Front Desk Agent follows up by call and text at the right moment, with the right context. It re-engages them, understands if they're ready to book, and keeps the conversation going until the slot is confirmed.
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    Outbound calls to unbooked leads
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    SMS Follow-Up Sequences
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    Booking Intent Qualification
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    Keeps Engaging Until Booked
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    Full Conversation Logged in Inbox
all answers from your business's brain
Front Desk Agent runs on Brain, your business's memory of hours, pricing, and policies. Teach it once, and it answers callers accurately, every time, with nothing left for you to do.
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    Hours and Location
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    FAQs You Add Over Time
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    Services and Pricing
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     Guides Callers Toward Booking
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    Booking Policies
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    Reduces Unnecessary Callbacks
62% of callers will not leave a voicemail
62% of callers will not leave a voicemail
and will not call back. Front Desk Agent means they never have to.
9 out of 10 questions answered
9 out of 10 questions answered
without any extra tasks, resolved in seconds.
Transfers urgent calls or incomplete jobs
If a caller needs something only you can handle, Front Desk Agent doesn't guess, it arranges a callback, so the right person follows up, fast.
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    Callback Requests for Urgent Needs
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    Escalates What It Doesn't Know
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    Time-Sensitive Cancellations
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    Urgent Appointment Changes
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    No Interruptions for Routine Calls
Every call becomes a closed task
After every call, a task lands in your app with everything you need, a one-line summary, caller details, the full transcript, and a recording.
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    Booking Link SMS
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    Cancellations
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    Booking requests
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    Spam avoidance
Zero calls that fall through
Zero calls that fall through
the cracks. Every call becomes a task. Every task has everything you need.
answers every call and text Instantly
Front Desk Agent picks up the instant your phone buzzes, whether you're with a client, after hours, or away for the weekend. Every caller gets a real conversation, instantly.
  • check orange
    24/7 Availability
  • check orange
    Custom Agent Name
  • check orange
    Picks Up in Seconds
  • check orange
    Auto-Updated on GBP and Website
Answers every single inbound call  mobile
8 types
Of intelligent tasks and actions that the Front Desk Agent can do
Outbound follow-up, fully automatic
Every caller's intent and details are captured accurately, the moment the conversation happens. Front Desk Agent notes who's calling, what service they want, and when, so nothing is lost between the call and your calendar.
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    Outbound calls to unbooked leads
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    SMS Follow-Up Sequences
  • check orange
    Booking Intent Qualification
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    Keeps Engaging Until Booked
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    Full Conversation Logged in Inbox
Captures complete intent and details mobile
100% of calls captured
with a full transcript, recording, and prioritized task created every time.
all answers from your business's brain
Front Desk Agent runs on Brain, your business's memory of hours, pricing, and policies. Teach it once, and it answers callers accurately, every time, with nothing left for you to do.
  • check orange
    Hours and Location
  • check orange
    FAQs You Add Over Time
  • check orange
    Services and Pricing
  • check orange
    Guides Callers Toward Booking
  • check orange
    Booking Policies
  • check orange
    Reduces Unnecessary Callbacks
callers will not leave a voicemail movile
62% of callers will not leave a voicemail
and will not call back. Front Desk Agent means they never have to.
Transfers urgent calls or incomplete jobs
If a caller needs something only you can handle, Front Desk Agent doesn't guess, it arranges a callback, so the right person follows up, fast.
  • check orange
    Callback Requests for Urgent Needs
  • check orange
    Escalates What It Doesn't Know
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    Time-Sensitive Cancellations
  • check orange
    Urgent Appointment Changes
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    No Interruptions for Routine Calls
Transfers urgent calls directly to you mobile
9 out of 10 questions answered
without any extra tasks, resolved in seconds.
Every call becomes a closed task
After every call, a task lands in your app with everything you need, a one-line summary, caller details, the full transcript, and a recording.
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    Booking Link SMS
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    Cancellations
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    Booking requests
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    Spam avoidance
Zero calls that fall through mobile
Zero calls that fall through
the cracks. Every call becomes a task. Every task has everything you need.
Trusted by 2,000+
Growing Salons, Spas, and Studios
Replace boring voicemail bots with Zoca

calls, reminders, rebookings all-in-one.

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Never lose a lead to a
missed call
Every unanswered call is a potential client who will try the next salon that ranks. Front Desk Agent picks up no matter when they call, so you never hand a lead to a competitor.
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No extra front desk hires, anywhere
One AI front desk does the job for every location you run, no new hire needed each time you grow.
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The AI Receptionist who completes bookings
Front Desk Agent follows up, reschedules, and confirms on its own, so most things are already handled by the time you check.
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Works on your
existing phone number
Set up call forwarding from your current business line to your Front Desk Agent number and it handles every call that comes through. No need to change the number clients already have.
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PART OF A CONNECTED CUSTOMER JOURNEY

Front Desk Agent sits between Discovery and Bookings and Payments, making sure every call, every message, and every follow-up actually reaches a booking, not a missed opportunity.
Front Desk Agent
Front Desk Agent sits between Discovery and Bookings and Payments, making sure every call, every message, and every follow-up actually reaches a booking, not a missed opportunity.
It ensures:
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    No inbound call goes unanswered, day or night
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    Every caller with real intent is engaged till they book
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    You always know what happened on every call, without taking it yourself
Answer every ring, close every booking.

Hire Zoca’s Front Desk Agent.

Book a demo
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FAQ

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1. What is the Front Desk Agent?
It is a 24/7 AI receptionist for your salon, spa, or med spa. It answers every inbound call, handles client questions using complete knowledge of your services, pricing, and availability, and books appointments directly into your calendar on the same call.
2. Does an AI receptionist actually handle real client calls?
Yes. The Front Desk Agent picks up every inbound call, holds a natural conversation with the caller, and completes bookings without putting them on hold or sending them to voicemail. It operates around the clock, including evenings and weekends when most salons and med spas lose bookings to missed calls.
3. What happens when a caller has a question the AI cannot handle?
It arranges a callback with your team. The caller is told what to expect, and the full conversation is logged in your Inbox with complete context so whoever follows up has everything they need.
4. How does the AI receptionist know about my business?
It reads from Brain, the shared knowledge layer every Zoca agent uses. Every service, price, and policy you approve in your Business Knowledge setup flows directly into the Front Desk Agent. As Brain builds over time, the scope of what it can handle on calls expands.
5. Does it send a booking confirmation to clients?
Yes. Once a booking is confirmed on the call, Front Desk immediately sends an automatic confirmation message to the client.